Great company and team! They were on time. They texted me when they were on their way and when they left. They accidently missed a rug and came back the next day. Would recommend this company!
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJob completed for Phillys S.
Completion date: December 11, 2023
Location: Rio Rancho, NM
Why did the customer contact us?
A client reached out to us for a professional carpet shampooing service to effectively remove stubborn stains that had accumulated over time, diminishing the carpet's appearance. She was particularly concerned about eliminating pet urine odors and stains, which were causing an unpleasant smell in her home and could potentially lead to health hazards. Additionally, she wanted to maintain the overall hygiene and cleanliness of her living space, as the carpet is a significant element of her home's interior.
Solutions provided:
To address the client's needs, we implemented a thorough carpet shampooing and stain removal process. Initially, we pre-treated the carpet with a specialized solution to break down the tough stains and pet urine residues. Following this, we used a high-grade carpet shampooer that deeply cleaned the fibers, effectively removing stains and odors. The carpet was then rinsed and dried using professional equipment to ensure no residue was left behind. This process not only restored the carpet's appearance but also eliminated odors and improved the overall hygiene of the client's living space.
Team members on this project:
Sean Rael