Great company and team! They were on time. They texted me when they were on their way and when they left. They accidently missed a rug and came back the next day. Would recommend this company!
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJob completed for Richard V.
Completion date: January 23, 2024
Location: Albuquerque, NM
Why did the customer contact us?
Richard V. sought professional steam cleaning services for his wool carpet, which required specialized care. Additionally, he had a red stain on the carpet that needed prompt and effective removal. Recognizing the unique characteristics of wool and the urgency of addressing the stain, Richard V. reached out for professional assistance to ensure the proper cleaning and restoration of his carpet.
Solutions provided:
To address Richard V.'s specific needs for his wool carpet and the red stain, Klean Dry Carpet & Upholstery Cleaning provided a comprehensive solution. Our professional team, well-versed in handling delicate materials like wool, offered a specialized steam cleaning service tailored to the requirements of wool carpets.
For the red stain removal, we employed advanced stain removal techniques and industry-approved cleaning agents to ensure effective and safe removal without causing damage to the carpet fibers. Our experienced technicians assessed the stain's composition and applied targeted treatments to achieve optimal results.
Throughout the cleaning process, Klean Dry prioritized the preservation of the carpet's integrity, delivering a thorough and gentle cleaning to enhance its overall appearance and longevity. Our commitment to quality and customer satisfaction guided every step of the cleaning service, ensuring that Richard V.'s wool carpet received the care and attention it deserved.
Team members on this project:
Sean Rael