Great company and team! They were on time. They texted me when they were on their way and when they left. They accidently missed a rug and came back the next day. Would recommend this company!
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJob completed for Brittany W.
Completion date: January 6, 2024
Location: Rio Rancho, NM
Why did the customer contact us?
Brittany W. faced the challenge of stained carpets resulting from the presence of dogs and a cat. Additionally, her carpets showed signs of aging, requiring special care and cleaning techniques to restore them to a more desirable condition. Recognizing the unique circumstances of pet-related stains and the specific needs of older carpets, Brittany W. sought professional assistance for a tailored cleaning solution.
Solutions provided:
To address Brittany W.'s specific cleaning needs for her carpets stained by dogs and a cat, as well as the aging issues, Klean Dry Carpet & Upholstery Cleaning provided a customized and comprehensive solution. Our experienced team, well-versed in handling pet-related stains, offered specialized stain removal techniques to effectively treat and eliminate the stains caused by dogs and a cat.
Understanding the delicate nature of older carpets, we implemented special care and cleaning techniques to ensure a thorough yet gentle cleaning process. Our cleaning methods focused on lifting stains while preserving the integrity of the aged carpet fibers. We used industry-approved cleaning agents that are effective in breaking down pet stains and odors, leaving the carpets refreshed and revitalized.
Klean Dry's commitment to quality and customer satisfaction guided every step of the cleaning service, providing Brittany W. with a solution that addressed both the specific challenges posed by pet stains and the need for careful cleaning of older carpets. The result was a revitalized and refreshed carpet that met both aesthetic and hygienic standards.
Team members on this project:
Sean Rael