Great company and team! They were on time. They texted me when they were on their way and when they left. They accidently missed a rug and came back the next day. Would recommend this company!
Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueJob completed for Cheryl Y
Completion date: May 7, 2024
Location: Albuquerque, NM
Why did the customer contact us?
Cheryl had alot of construction going on in her Tanoan home. the contractors had alot of dust, drywall, paint and other debri all over the carpet and she needed us to remove it and make the carpet livable until they can replace it
Solutions provided:
At Klean Dry Carpet & Upholstery Cleaning, we understand the challenges Cheryl faced with extensive construction debris in her Tanoan home's carpet. Our expert team swiftly addressed the issue with a comprehensive approach. First, we meticulously assessed the carpet's condition, identifying areas laden with dust, drywall remnants, paint splatters, and other debris. Using state-of-the-art equipment, including HEPA-filtered vacuums, we thoroughly removed dust and drywall particles, paying close attention to corners and edges. Next, we delicately scraped off drywall residue without causing harm to the carpet fibers. Stubborn stains like paint splatters were treated with our specialized carpet stain removers, ensuring a pristine finish without any discoloration. Our professional-grade steam cleaning further rejuvenated the carpet, lifting stains, sanitizing fibers, and eliminating odors from the construction work. After completing the cleaning process, we ensured the carpet dried completely before reoccupying the space. Additionally, we recommended temporary protection measures such as area rugs or carpet protectors to minimize further damage until Cheryl decides to replace the carpet. At Klean Dry, we pride ourselves on delivering exceptional results and providing clients like Cheryl with a livable, refreshed carpet amidst ongoing construction until a permanent solution is implemented.
Team members on this project:
Sean Rael